FAQ

We have 5 outlets in UAE – 4 in Dubai & 1 in Abu Dhabi. We also have 1 boutique in Muscat, Oman. View our locations.

For quick and secure online payment we accept all major credit and debit cards. Alternatively, the delivery driver can collect cash payment upon delivery within UAE. For more details, click here.

No, you do not have to create an account to shop with us. However, if you do, your account would save your shipping & billing information, making your online shopping experience easier! Also you would be able to earn points on your purchases by joining the MyDbBabies Rewards Program (coming soon)

Click here to learn more.

Of course you can! We offer free gift wrapping on all purchases using our luxurious wrapping paper. You can view all our gift wrapping options on the Checkout page.

We understand sometimes you may change your mind after you receive your order. Please contact us within 24 hours of receiving your items to discuss a return. Read more on our return policy here.

If your order has not been personalised or dispatched yet then yes you can call or email us to amend or cancel your order.

On most items we do embroidery in our own stores therefore it can be done within our normal delivery times. On few items, however, it is not from us and would take up to a week but it will be clearly mentioned in the product description if this is the case!

We offer Express next day delivery in Dubai, Abu Dhabi and Muscat. Our Standard delivery takes 2-3 days. We also offer delivery on Fridays in Dubai and Abu Dhabi, within city limits. For further details, click here.

Our website will allow items to be shipped only to UAE and Oman. However, if you need items to be shipped internationally we are more than happy to accommodate! You will first need to email us the items you are wanting to order so we can give you the quotation for shipping to your requested location.

All online payments will be in UAE Dirhams (AED). All prices in other currencies are for indication only. Actual prices are in AED and the checkout page will clearly state the final price you will be charged in this currency.